Privacy Policy

Last updated: May 14, 2026

AIXHDD (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website aixhdd.com.

1. Information We Collect

We collect only the minimum information necessary to process your orders and provide support:

  • Account Information: Name, email address, and billing details when you make a purchase.
  • Payment Data: All payments are processed securely through PayPal. We do not store credit card numbers.
  • Technical Data: IP address, browser type, and basic analytics (via Jetpack) to improve our site.

2. How We Use Your Information

  • Process and fulfill your orders
  • Send purchase confirmations and digital license keys via email
  • Provide technical support
  • Improve our website and products

3. Data Sharing

We do not sell, trade, or rent your personal data. We may share data with:

  • PayPal — for payment processing
  • Brevo (Sendinblue) — for transactional emails (order confirmations, support)
  • Jetpack / Automattic — for site analytics and security

4. Data Retention

We retain your order data for as long as necessary to fulfill legal and tax obligations (typically 5-7 years). Support correspondence is retained for 2 years.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us at support@aixhdd.com.

6. Cookies

We use minimal cookies essential for WooCommerce cart functionality and security (Wordfence). We do not use tracking or advertising cookies.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., PayPal). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

9. Contact

For privacy-related inquiries:
Email: support@aixhdd.com
Website: aixhdd.com/contact