Frequently Asked Questions
Everything you need to know about AIXHDD products.
What is AIXHDD?
AIXHDD provides professional AI software tools — including ClipEngine, VoiceVault, and portable USB drives — packaged as standalone licenses. We also offer the AIXHDD USB Drive, a pre-loaded portable AI toolkit you can plug in and use anywhere.
Are these one-time purchases or subscriptions?
All AIXHDD digital software products are one-time purchases with lifetime access. No recurring subscription fees, no hidden charges. You pay once and own the license forever.
How do I receive my software after purchase?
Digital licenses and download links are delivered instantly via email right after your payment is confirmed. You can also access your purchases from your account dashboard.
Can I run these tools locally on my machine?
Absolutely. All AIXHDD software runs 100% locally on your own hardware. No cloud dependency, no data leaves your computer, and no monthly API fees. GPU acceleration is supported for optimal performance.
Is there a refund policy?
Yes. Every AIXHDD digital product comes with a 14-day money-back guarantee. If you’re not satisfied, contact us within 14 days of purchase for a full refund, no questions asked (provided the license has not been activated on more than one device).
What payment methods do you accept?
We accept PayPal, all major credit and debit cards (Visa, Mastercard, American Express, Discover), Google Pay, and Apple Pay. All payments are processed securely through PayPal.
How does the AIXHDD USB Drive work?
The USB Drive comes pre-loaded with the AI toolkit. Simply plug it into any Windows or Linux computer via USB 3.0 port, and you’re ready to go. No installation required. Choose between 128GB, 256GB, or 1TB capacities.
Can I get support if I have issues?
Definitely! Our support team is available 24/7. Reach us via the Contact page or email us directly. We’ll help with installation, activation, and any technical questions you may have.
Do you offer bundle discounts?
Yes! The AI Power Suite bundles multiple premium tools together at a significant discount compared to buying them individually. (that’s $138 off).
Is my personal information safe?
Yes. All transactions are encrypted and processed through PayPal’s secure payment gateway. We do not store your credit card details on our servers. Your privacy and security are our priority.
Still have questions? Contact us →