FAQ — Frequently Asked Questions About AIXHDD Products

Frequently Asked Questions

Everything you need to know about AIXHDD products.

What is AIXHDD?

AIXHDD provides professional AI software tools — including ClipEngine, FaceRefine Pro, and VoiceVault — packaged as standalone licenses. We also offer the AIXHDD USB Drive, a pre-loaded portable AI toolkit you can plug in and use anywhere.

Are these one-time purchases or subscriptions?

All AIXHDD digital software products are one-time purchases with lifetime access. No recurring subscription fees, no hidden charges. You pay once and own the license forever.

How do I receive my software after purchase?

Digital licenses and download links are delivered instantly via email right after your payment is confirmed. You can also access your purchases from your account dashboard.

Can I run these tools locally on my machine?

Absolutely. All AIXHDD software runs 100% locally on your own hardware. No cloud dependency, no data leaves your computer, and no monthly API fees. GPU acceleration is supported for optimal performance.

Is there a refund policy?

Yes. We offer a 14-day money-back guarantee on all digital products. If the software doesn’t meet your expectations, contact our support team and we’ll process your refund.

What payment methods do you accept?

We accept PayPal, all major credit and debit cards (Visa, Mastercard, American Express, Discover), Google Pay, and Apple Pay. All payments are processed securely through PayPal.

How does the AIXHDD USB Drive work?

The USB Drive comes pre-loaded with the AI toolkit. Simply plug it into any Windows or Linux computer via USB 3.0 port, and you’re ready to go. No installation required. Choose between 128GB, 256GB, or 1TB capacities.

Can I get support if I have issues?

Definitely! Our support team is available 24/7. Reach us via the Contact page or email us directly. We’ll help with installation, activation, and any technical questions you may have.

Do you offer bundle discounts?

Yes! The Classic Trio Bundle gives you ClipEngine, FaceRefine Pro, and VoiceVault together for just $99 — a 32% savings compared to buying them individually at $49 each.

Is my personal information safe?

Yes. All transactions are encrypted and processed through PayPal’s secure payment gateway. We do not store your credit card details on our servers. Your privacy and security are our priority.

Still have questions? Contact us →