Thank you for purchasing AIXHDD’s digital products. We want you to be completely satisfied with your purchase. That’s why every digital product — including our USB drives and software licenses — is covered by a 14-day money-back guarantee.
14-Day Money-Back Guarantee
All AIXHDD digital software products are covered by a 14-day money-back guarantee. If the software does not meet your expectations, contact us within 14 days of purchase for a full refund, provided the license key has not been activated. This applies to all downloadable software and software licenses.
To request a refund, email us at support@aixhdd.com with your order number. We typically process refunds within 24-48 hours of approval.
Defective or Damaged Products
If your USB drive arrives physically damaged or defective, please contact us within 30 days of receiving your order for a full refund, including return shipping. If you change your mind, you may return the drive within 30 days for a refund minus return shipping costs, provided the drive is unused.
How to Request a Replacement or Refund
Email us at support@aixhdd.com with your order number and a description of the issue. We typically respond within 24-48 hours.
Free AI Tools
Our free online AI tools are provided “as is” with no refund eligibility, as there is no purchase required.
Contact
For any questions about this policy, contact us at support@aixhdd.com.
Last updated: August 6, 2026