Privacy Policy
Last updated: May 14, 2026
AIXHDD (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website aixhdd.com.
1. Information We Collect
We collect only the minimum information necessary to process your orders and provide support:
- Account Information: Name, email address, and billing details when you make a purchase.
- Payment Data: All payments are processed securely through PayPal. We do not store credit card numbers.
- Technical Data: IP address, browser type, and basic analytics (via Jetpack) to improve our site.
2. How We Use Your Information
- Process and fulfill your orders
- Send purchase confirmations and digital license keys via email
- Provide technical support
- Improve our website and products
3. Data Sharing
We do not sell, trade, or rent your personal data. We may share data with:
- PayPal — for payment processing
- Brevo (Sendinblue) — for transactional emails (order confirmations, support)
- Jetpack / Automattic — for site analytics and security
4. Data Retention
We retain your order data for as long as necessary to fulfill legal and tax obligations (typically 5-7 years). Support correspondence is retained for 2 years.
5. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
To exercise these rights, contact us at support@aixhdd.com.
6. Cookies
We use minimal cookies essential for WooCommerce cart functionality and security (Wordfence). We do not use tracking or advertising cookies.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., PayPal). We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
9. Contact
For privacy-related inquiries:
Email: support@aixhdd.com
Website: aixhdd.com/contact
10. Desktop Applications (Microsoft Store & Direct Download)
Last updated: September 26, 2026
This section applies to our desktop applications distributed through the Microsoft Store or downloaded from our website, including SEO Batch Optimizer and other AIXHDD Windows tools.
We do not collect, transmit, or store any data from our desktop applications. Specifically:
- Your files stay on your device. Any content you import or open in our apps (documents, articles, images, audio, or video) is processed entirely locally on your computer. Nothing is uploaded to us or to any third party.
- No account is required. Our desktop apps do not require you to create an account, sign in, or provide any personal information to use them.
- No telemetry or analytics. Our apps do not collect usage statistics, crash reports, device identifiers, or behavioral data.
- No advertising or tracking. Our apps contain no advertising SDKs and no third-party tracking.
- No cloud processing. All computation is performed on your own hardware. Core functionality works fully offline.
- License keys. If an app uses a license key (for example, from a store purchase), the key is validated locally and is not linked to any personal profile by us.
If a future version of an application ever changes these practices, we will update this policy and, where required, notify you in the application or on this page before the change takes effect.
Questions about our desktop applications? Contact us at support@aixhdd.com.
