Shipping & Returns
Last updated: October 9, 2026
Delivery
Digital Products
All AIXHDD products are digital software licenses. They are delivered instantly via email after your payment is confirmed — there is nothing to ship and no shipping fees of any kind.
- Your license key and download link are sent to your email within minutes of purchase.
- No shipping costs — delivery is 100% digital and worldwide.
- You can also re-access your downloads from your account dashboard at any time.
Returns & Refunds
14-Day Money-Back Guarantee
Every AIXHDD digital software product is covered by a 14-day money-back guarantee. If the software does not meet your expectations, contact us within 14 days of purchase for a full refund, provided the license key has not been activated.
Refund Process
- Email support@aixhdd.com with your order number and reason for the request.
- We respond within 24 hours.
- Approved refunds are processed within 5–10 business days to your original payment method.
Contact
Questions about delivery or refunds? Email support@aixhdd.com and we’ll help.