Shipping & Returns

Last updated: October 9, 2026

Delivery

Digital Products

All AIXHDD products are digital software licenses. They are delivered instantly via email after your payment is confirmed — there is nothing to ship and no shipping fees of any kind.

  • Your license key and download link are sent to your email within minutes of purchase.
  • No shipping costs — delivery is 100% digital and worldwide.
  • You can also re-access your downloads from your account dashboard at any time.

Returns & Refunds

14-Day Money-Back Guarantee

Every AIXHDD digital software product is covered by a 14-day money-back guarantee. If the software does not meet your expectations, contact us within 14 days of purchase for a full refund, provided the license key has not been activated.

Refund Process

  1. Email support@aixhdd.com with your order number and reason for the request.
  2. We respond within 24 hours.
  3. Approved refunds are processed within 5–10 business days to your original payment method.

Contact

Questions about delivery or refunds? Email support@aixhdd.com and we’ll help.